snob (4)

granted, i was sick today and a bit crabby BUT, i also think my coworker was at the top of her "stupid" game today.

oh, and she's also deaf. or going deaf. or just programmed to say "huh?" i could be standing right by her and say anything "could you stock sodas please?" or "could you put more samples out?" or "i'm going to the restroom" and her response every time

EVERY TIME is "huh?"

grrrrrrrrrrrrrrrrrrrrrrrr

but i've kinda figured out some of the things she does but it's still hard to give exact examples, but i'll try

for example, there is a WAY that we do things. a WAY that we were trained to do them and i'm not talking drone-like do not question WAY, but just an order that things are done in so that at any time during the process if you need help anyone who has been trained in the WAY can immediately, visually assess the situation and KNOW where they should go and what the next step is in the transaction. ESPECIALLY, if it is something that has been performed ONE MILLION TIMES. you'd think they'd get it eventually.

for example, if i'm ringing up a customer and other customers come in and want to pick berries it would be impolite for me to interrupt what i'm doing with my current customer to deal with the second customer. i greet them and when they glance around trying to figure out what to do i say "would you like to pick berries?" and if they say "no, we're just looking" then i let them look. if they say "yes, what do we do?" i say someone will be right out to help you and i ring the bell. she comes out sees me ringing up a customer and sees the other family standing over by the berry picking stuff NOT being helped and she'll try to push past me behind the counter (it's only like a foot wide between the counter and the wall) and start to bag up the order i'm ringing up and the family that wants to pick is looking at her like "hellooooo"

so i'll say, "um, L, this family would like to pick"

"ohhhhhhhhhhhhhhhhhhhhh. ok. sorry"



another thing is that if people have picked berries, we weigh the berries since we sell them by the pound. if people pick into a bucket they take their berries home in the plastic bag that lines the bucket. if they pick into a flat they take their berries home in the baskets with lids. there's an order that we do things because if someone comes up with a bunch of buckets or some buckets and a flat you can keep track of what you've weighed (and therefore charged or not overcharged) the customer. so if the plastic bags are still in the buckets or if the baskets are still in the flat then the berries have NOT BEEN WEIGHED. and anyone who has done this ONE MILLION TIMES can come right out even if they weren't there from the beginning can know where i am in the transaction. so i can't tell you how many times she has come out from the back squeeeeeeeeeezed behind me (GO AROUND!) and then she'll start taking the baskets out of the flats (ignoring the bags out of the buckets that are ready to be bagged) and putting lids on them. and i'll turn to her and say "i haven't weighed those yet."

and she'll say "ohhhhhhhhhhhhhhhhhhhhhhhhh. ok. sorry."



EVERY
TIME